The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Pashmina Shawl -
Hand wash or machine wash (delicate cycle). Air dry. Light Iron as needed.
Light Weight Shawl -
Hand wash only. Lay flat to dry or towel dry.
Can use delicate wash bag by itself, cold water.
Yes! The quantity on each listing doesn't always reflect my full inventory. I can usually order more fabric and make your shawls within 7-10 days so please feel free to email me with your requests.
If you are looking for different colors or styles I can also send prototype photos and custom make your shawls.
One size flatters all! (Literally, I'm not just saying that.)
Each shawl comes with an information card with pictures so when it arrives or you give it as a gift, you will know the various ways to style your shawl. This is also a creative fashion piece, play around with the draping to find new and unique looks!
No problem! All of my items are ready made for you. Send me a message and I can help you with any rush processing or rush shipping.
It can be very difficult to perfectly match a shade or tone without seeing the item in person. Feel free to send me a photo of the outfit so I can best help you pick the perfect shawl. Also keep in mind that all monitors display colors differently, while I do my best to photograph the products to show their authentic colors.
We can accept returns and exchanges as long as the item has not been worn or used. Please message me first so I we can work it out. Please note that buyers are responsible for shipping on returns and exchanges, unless the issue was my fault.